Customer Service in Healthcare
Hey. I’m Grant Muddle – Health Care Warrior – Serious Title. Serious Misson. Seriously I’m a previous 5-star Hospitality professional who now works as a Senior Executive in the Healthcare industry. Merging the two areas has been a challenge – but a very rewarding one. Changing the service culture in a clinical environment has certainly been challenging. But I really feel like I’m making a difference and I want to continue doing so through the dissemination of knowledge. My training modules are tried and tested. I hope you, your organisation and your patients benefit greatly from … read more...