Free Calculator

Here’s a link to the “Cost of Poor Service” calculator.

You can download it now for free.

Cost of Poor Service Calculator

It’s a simple, yet effective way, to prove the financial ramifications of poor Customer Service in the Healthcare Industry…or any industry for that matter.

Excerpt from a previous Customer Service in Healthcare blog post…

“…If you increase healthcare services and amenities you’ll increase your bottom line.

Just by adding a bit of hotel-style luxury to a normally lack-lustre and depressing healthcare setting you can increase profits as a result.

Adopting this approach, a US Medical center increased their patient recommendations by 20%.

You can read about it here…

Link to an article about the benefits of adding quality service in a healthcare setting

See. It works. I’m not an idiot screaming about nothing after all :) …”

Want to improve Healthcare customer service but don’t know where to begin?

Check out the Healthcare Warrior’s FREE Customer Service in Healthcare Training Manuals.