The Rise of Healthcare Dining Services as a Core Service in Hospitals.

Why a patient-centered model of care should always be on the menu. Forget the quality of the medical degree Dr. Jones has on her office wall. It’s time to start thinking about the quality of food on top of your patient’s plates. In the past, food and beverage services were no more than just an […]

Ahhh…now where was I? Oh…that’s right – in my hospital bed fooking starving…

Since last blog entry, I’ve been working on a pretty cool “Cost of Poor Service” calculator. Once it’s complete, I’ll share it with you. More on that later… In the meantime, let’s talk about something REALLY baaaaaaad. It’s bad…but basic. I never thought customer service in healthcare would go this low:) People gotta eat. Even more so […]